21000069 Communication Error? Here’s How to Fix It Fast


21000069 communication error. Well asked, there is an answer. The solution to this is in one word: you have “not selected the correct USB port”. That means you have not detected the printer model, you may have done “auto selection”

Your printer model. It could be L130, L220, L360, L380, L3210, L3250, L1300, L1800, L565, M200, L850. Here’s what to do if you get this error: “21000069 Communication error”.

Have faith, be patient, and your problem will be solved.

21000069 communication error

How to Fix 21000069 Communication Error

Answer: The 21000069 error indicates that the USB port is not detected. What you need to do is,

  1. Change the printer port (computer motherboard USB port)
  2. Check the printer driver installation properly (install the Device driver or reinstall the printer driver)
  3. Change the USB cable (the printer USB cable may be damaged)
  4. Last option: change the computer system (because there may be a problem with your Windows too)
  5. Our software is 100% working. Any Windows system (WIN 7, WIN 8, WIN 10, WIN 11)

Communication error Codes

Codes: 20000101, 21000069,

You can also solve your problem by watching this video.

Thank you very much for downloading our software. If you still need a new model resetter, you can email or WhatsApp us.

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